讲座预告：The Vicious Cycle: The Interplay between Customer and Employee Emotions before, during, and after Service Transactions, and the Role of Emotional Labor

主办单位：国际工商管理学院

主题：The Vicious Cycle: The Interplay between Customer and Employee Emotions before, during, and after Service Transactions, and the Role of Emotional Labor

报告人：刘小禹，助理教授，对外经济贸易大学

时间：2012-12-07  10:00 至 11:30

地点：武东路100号工商学院大楼114室